Reference

How 88new Handles Your Personal Data

Your account data — including your name, contact details, and payment records from DANA, OVO, or GoPay — is collected only to run your account and process your transactions.

Account data protectedDANA, OVO, GoPay records securedNo third-party data salesAccess on eligible regions only

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What This Privacy Policy Covers

88new Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 88new, we collect the information you provide during registration — your name, email address, phone number, and the payment method you use, whether that is DANA, OVO, or GoPay. We also collect transactional data each time you make a deposit

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or request a withdrawal through your e-wallet. Device and session data, such as your browser type, IP address, and login timestamps, are logged automatically to protect your account from unauthorised access. We use this data to verify your identity, process payments, respond to support requests, and
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meet any obligations required under applicable local law. We do not share your personal data with third parties for marketing purposes. Where we work with payment processors or fraud-detection services, those partners are bound by data-handling agreements that restrict how they use your information. You may
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request a copy of the data we hold on your account, ask us to correct inaccurate records, or request deletion where local law permits. This policy applies to all account holders in Indonesia where our services are available under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

DATA HANDLING

How We Protect and Manage Your Data

Secure Storage Account data is stored on encrypted servers. Payment details from DANA, OVO, and GoPay transactions are never stored in plain text and are accessible only through authenticated internal systems.

Cookie Use We use session cookies to keep you logged in and functional cookies to remember your device. You can manage cookie preferences through your browser settings at any time.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You may request early deletion where local law allows.

Requesting Changes To access, correct, or delete your data, contact our support team via live chat or email. We will verify your identity before processing any account data request.

Privacy Policy — Common Questions

We collect your name, email, phone number, and the payment method you register — DANA, OVO, or GoPay. Device and session data are also logged automatically to secure your account.

We do not sell your data. We share it only with payment processors and fraud-detection partners who are contractually required to protect it and may not use it for their own marketing.

Transaction records are encrypted and stored on secured servers. They are used only to verify deposits and withdrawals and to resolve any account disputes you raise with support.

Yes. Contact our support team via live chat or email with your account details. We will verify your identity and provide your data summary within a reasonable timeframe under applicable law.

Send a deletion request through live chat or email support. We will process it where local law permits, and some data may be retained for the period required by applicable legal obligations.

We use session and functional cookies to keep your login active and remember your device. You can adjust or block cookies through your browser settings, though some account features may be affected.

How 88new Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Data

Privacy Policy — Common Questions

01 What personal data does 88new collect when I open an account?

02 Does 88new share my data with other companies?

03 How are my DANA, OVO, or GoPay transaction records stored?

04 Can I request a copy of the data 88new holds on me?

05 How do I ask 88new to delete my account data?

06 What cookies does 88new use and can I turn them off?

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